At Stylook Decors Private Limited, customer satisfaction is at the heart of our service. We understand that your plans may change after placing an order. To ensure a smooth and transparent process, we have outlined the cancellation terms for orders placed on our online furniture platform. Please read the following policy carefully before making a cancellation request.

📌 Eligibility for Cancellation

1. Standard Orders (Non-Customized Products):

• You may cancel your order within 24 hours of placing it, as long as the product has not yet been packed or dispatched.

• Cancellations requested after 24 hours may not be accepted if the item is already in the process of dispatch or delivery.

2. Customized / Made-to-Order Products:

• Orders for products made as per your custom specifications (size, material, finish, etc.) cannot be cancelled once manufacturing has begun.

• If a cancellation request is made before production starts, we may accept it at our discretion and offer a partial refund (excluding design consultation or material procurement costs, if any).

💳 Refund for Cancelled Orders

• For eligible cancellations, the full amount paid will be refunded to your original payment method (credit/debit card, net banking, UPI, etc.) within 5–7 business days.

• In case of payment gateway charges or third-party processing fees, those may be non-refundable.

• You will receive a confirmation email and refund receipt once the transaction is processed.

🚚 Post-Dispatch Cancellations

• Orders cannot be cancelled after they are shipped.

• If you do not wish to accept the product upon delivery, you may still do so and then raise a return request as per our Return & Refund Policy.

• Refusing delivery without prior cancellation may result in additional logistics charges or partial refund deductions.

⚠️ Exceptions & Conditions

• Cancellations are not applicable to products sold under clearance sales, final sales, or promotional offers unless the item is damaged or defective.

• In the event of supply chain issues, manufacturing delays, or unforeseen circumstances, we reserve the right to cancel the order from our end and will notify you immediately with a full refund.

📞 How to Request a Cancellation

To request a cancellation, please contact our customer care team with the following details:

• Full Name

• Order ID

• Date of Purchase

• Reason for Cancellation (optional)

Customer Support Contact:

• 📧 Email: stylookdecor@gmail.com

• 📞 Phone: +91-9500774702

• 🕒 Support Hours: Monday to Saturday, 10:00 AM to 6:00 PM

🙏 Thank You

We appreciate your trust in Stylook Decors Private Limited. Our goal is to deliver high-quality furniture and a hassle-free shopping experience. If you have any questions about this policy, please don’t hesitate to reach out.

Cancellation Policy